Multicultural (Virtual) Team Coaching
As companies globalize, multicultural teams are becoming ever more frequent. Team members often operate from different locations and may be spread over the globe. You may never have met some of your team members and will not have much time for the classic team-building process of “Forming, storming, norming and performing”.
Multicultural teams are potentially more creative, innovative and can produce better solutions to complex problems than mono-cultural teams. But they can only achieve their full potential when sufficient efforts are put into the forming, storming and norming process in the beginning.
Multicultural (Virtual) Team Coaching facilitates and accelerates this forming, storming and norming process. We work on the necessary ingredients of a high performing team; such as clear shared goals and objectives, clear roles and responsibilities of team leader and members, trust building among team members and drafting team agreements in a multicultural context.
We help clients make culturally determined implicit (unconscious) expectations explicit (conscious). Then we can align different expectations and design team agreements that work for all its members.
In the regular follow-up sessions, we fine-tune team agreements and work on the various challenges of teamwork as they show up in the process.
- Team Diagnostic™ (www.teamstrengths.com) to assess the productivity and positivity of a team.
- Virtual Performance Assessment VPA® (www.intercultures.de) to assess 5 aspects which are crucial for virtual team performance.
- Organizational Culture Scan Light (http://geert-hofstede.com/organisational-culture-scan-light.html)
Alignment Coaching for Intercultural Conflicts
It can happen that business partners from different cultural backgrounds get themselves into a complicated conflict situation that they cannot resolve. We help clients in such a situation using a method called Alignment Coaching. Alignment Coaching helps the relationship between the people involved in the conflict to become more in alignment by finding their common interests. When the partners find these common interests and are willing to resolve conflicts together without blaming each other, they are much more likely to resolve the issues in order to satisfy their interests. (This is a tool of ORSC)