Masako made a video program “Effective Collaboration with the Japanse” for EU-Japan Centre for Industrial Cooperation. Here is the link to the program. http://www.eubusinessinjapan.eu/library/e-learning/presentation-effective-collaboration-with-the-japanese
In order to be able to watch the program, you need to make an account on their website. They provide many useful information for European SME in doing business with Japan. So it is worth it.